Your privacy matters to us. This Privacy Policy explains exactly how dhak88 collects, processes, stores, and protects your personal information — and the rights you hold over your data as a player on our Bangladesh betting and casino platform.
This Privacy Policy ("Policy") describes how dhak88 ("dhak88", "we", "us", "our") collects, uses, stores, shares, and protects the personal information of individuals ("Player", "User", "you") who access or use the dhak88 platform, accessible at https://dhak88.app, including all associated services, products, promotions, and customer support channels.
dhak88 is committed to handling your personal data responsibly, transparently, and in accordance with the principles of data minimisation, purpose limitation, storage limitation, and data integrity. We collect only the personal information that is necessary to deliver and improve the dhak88 service, protect the security of our platform, meet our compliance obligations, and support our players across Bangladesh.
By registering an account on dhak88 or continuing to use the platform after being notified of updates to this Policy, you acknowledge that you have read and understood how your personal information is handled. If you have any questions about this Policy at any time, you may contact us at [email protected] or via live chat from your account dashboard.
Scope: This Policy applies to all personal data collected through the dhak88 website, mobile browser experience, customer support channels, and payment processing interactions. It does not apply to third-party websites or services linked from dhak88.
dhak88 collects personal data in two main categories: information you provide directly to us, and information that is collected automatically through your interaction with the platform. The following table outlines the categories of personal data we may collect and retain:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, National ID (NID) or passport number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, Bangladesh mobile number (used for bKash, Nagad, Rocket) | Account communication, OTP verification, support |
| Financial Data | Mobile wallet numbers (bKash, Nagad, Rocket, Upay), bank account details, transaction history | Deposit and withdrawal processing, fraud prevention |
| Technical Data | IP address, device type, browser type and version, operating system, session tokens | Platform security, fraud detection, service optimisation |
| Usage Data | Pages visited, games played, bet history, session duration, click patterns | Service improvement, responsible gaming monitoring, personalisation |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support, dispute resolution, quality assurance |
| Verification Data | Copies of government-issued ID, proof of address, payment method confirmation | KYC verification, anti-money laundering compliance |
We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming assessments and provided voluntarily by the player.
dhak88 collects personal data through the following means:
dhak88 uses the personal data we collect for the following purposes, each of which is tied to a specific legitimate need or legal obligation:
No Data Selling: dhak88 does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your data is used exclusively to operate and improve the dhak88 platform and to meet our compliance obligations.
dhak88 processes your personal data on the basis of one or more of the following lawful grounds, depending on the specific processing activity:
dhak88 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
dhak88 does not share personal data with third-party advertisers, marketing agencies, or data aggregators for commercial purposes unrelated to the operation of the dhak88 platform.
dhak88 uses cookies and similar tracking technologies to enhance platform functionality, maintain session security, and collect aggregated usage analytics. A cookie is a small text file stored on your device by your browser when you visit a website. The following categories of cookies are used on dhak88:
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to log in and use the dhak88 platform. Disabling performance and functional cookies will not affect your ability to play but may result in a reduced experience. dhak88 does not use third-party advertising or retargeting cookies.
dhak88 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to applicable legal retention obligations. The following retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be attributed to any individual player.
dhak88 employs a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. The security measures in place include, but are not limited to:
Your Responsibility: While dhak88 takes all reasonable technical and organisational measures to protect your data, you are responsible for keeping your dhak88 login credentials confidential. Never share your username, password, or OTP with any person, including individuals claiming to be dhak88 support staff. dhak88 will never ask for your password.
As a player on dhak88, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team via live chat or email [email protected]. We will respond to all verified data rights requests within 30 days of receipt.
Request a copy of the personal data dhak88 holds about you, including the categories of data, the purposes for which it is processed, and the recipients with whom it has been shared.
Request correction of inaccurate or incomplete personal data held on your account. Some corrections may require re-verification of your identity documents.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations that may require us to retain certain records.
Request that dhak88 restricts the processing of your personal data in certain circumstances, such as while the accuracy of the data is being contested or an objection to processing is being considered.
Request a structured, machine-readable copy of the personal data you provided to dhak88, where that data is processed on the basis of your consent or a contract with you.
Object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of legitimate interests, subject to dhak88's assessment of the competing grounds.
Please note that some rights are subject to exceptions. For example, we may be unable to erase financial records that we are legally required to retain for anti-money laundering compliance purposes. Where an exception applies, we will explain the reason in our response to your request.
The dhak88 platform is strictly intended for individuals aged 18 years and above. dhak88 does not knowingly collect personal data from any person under the age of 18. Age verification is a mandatory step in the registration process, and additional identity verification may be requested at any time to confirm a player's age.
If dhak88 becomes aware that personal data has been collected from a person under 18 — whether through a false declaration of age at registration or through any other means — we will immediately suspend the relevant account, investigate the matter, and permanently delete all personal data associated with the underage registration to the extent not otherwise required to be retained for legal purposes.
If you are a parent or guardian and believe that a person under your care has registered a dhak88 account without authorisation, please contact us immediately at [email protected]. We will investigate and act on all such notifications promptly and with full confidentiality.
The dhak88 platform integrates with a number of third-party service providers whose technologies are necessary to deliver the full player experience. These third parties include game providers such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe; payment processing partners including bKash, Nagad, Rocket, and Upay; and technical infrastructure providers supporting platform hosting, security, and analytics.
Each third-party provider operates under its own privacy policy and data protection practices. dhak88 conducts due diligence on third-party partners before engagement and requires, by contract, that they implement appropriate technical and organisational measures to protect any personal data processed on dhak88's behalf.
dhak88 is not responsible for the privacy practices of third-party websites that may be referenced in content on the platform or that players choose to visit independently. This Policy applies exclusively to data collected and processed through the dhak88 platform at https://dhak88.app.
dhak88 reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to the dhak88 platform. When material changes are made to this Policy, dhak88 will notify registered players by email to their registered address or via a prominent notification displayed upon login.
The revised Policy will be published on this page with an updated "Last Updated" date at the top of the document. Your continued use of dhak88 following the publication of a revised Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you must stop using dhak88 and contact support to close your account.
We recommend reviewing this Privacy Policy periodically so that you remain informed about how dhak88 manages your personal data. The most current version of this Policy is always available at https://dhak88.app/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by dhak88, please contact our Data Support team using the following channels:
dhak88 takes all privacy enquiries seriously. We will acknowledge receipt of your request promptly and provide a substantive response within the timeframes stated above. Where additional information or identity verification is required before we can process your request, we will contact you to request it.
Reminder: dhak88 will never ask for your password, full payment PIN, or one-time passcode (OTP) via email or live chat. If you receive any communication purporting to be from dhak88 that requests such information, please disregard it and report it to [email protected] immediately.
Six core commitments that keep your personal information safe on our Bangladesh platform.
Every byte of data travelling between your device and dhak88 is protected by 256-bit SSL/TLS encryption. Whether you are logging in from Dhaka, Chittagong, or Sylhet, your connection is always secured.
dhak88 does not sell, rent, or share your personal data with advertisers or data brokers — ever. Your information is used only to operate the platform, process payments, and keep your account secure.
New device logins trigger an instant OTP to your registered Bangladesh mobile number. Even if someone obtains your password, they cannot access your dhak88 account without physical access to your phone.
We follow the principle of data minimisation — collecting only what is strictly necessary to deliver the service, verify your identity, and meet our compliance obligations. No unnecessary data is collected or retained.
Personal data is not kept indefinitely. dhak88 applies clear retention schedules — typically five years for account and financial records — after which data is securely deleted or irreversibly anonymised.
Access, correct, export, or request deletion of your personal data at any time. Submit a data rights request via live chat or email and receive a substantive response within 30 days — no unnecessary delays.
Your data is protected. Your privacy is respected. Now explore everything dhak88 has to offer — cricket betting, live casino, slots, and Mines Grand. Deposit from ৳200 via bKash or Nagad. 18+ only.
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